Edit Dictionary Items

Who Can Edit Dictionary Items?

If you have the Administrator role, you can create and edit dictionary items.

If you are an administrator using the TeleTracking IQ Community Access™ portal, the dictionary items are configured for you by the transfer centre of the preferred facility.

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Which TransferCenterIQ™ Application Dictionary Items Can I Edit?

TransferCenterIQ™ Application in Standalone Mode

You can edit all dictionary items if the TransferCenterIQ™ application on the TeleTracking IQ® platform is in standalone mode (not integrated with the on-premise Capacity Management Suite® solution).

TransferCenterIQ™ Application in Integrated Mode

If your TransferCenterIQ™ application on the TeleTracking IQ® platform is integrated with the on-premise Capacity Management Suite® solution, you may or may not be able to edit the items in a particular dictionary. An edit icon () appears in the dictionary item's row if you can edit it. Otherwise, the item is view-only in the TransferCenterIQ™ application on the TeleTracking IQ® platform and must be edited using the Capacity Management Suite® solution.

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Can I Edit Seed Dictionary Items?

In addition to being able to add dictionary items of your own choice depending on the integration of the TransferCenterIQ™ application with the Capacity Management Suite® solution and the National Provider Identifier (NPI) Registry, the TeleTracking IQ® platform supplies some items to get you started called seed items. These seed items cannot be edited or removed from the dictionary and always appear in the selection lists in the application.

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Descriptions of Dictionary Items

For descriptions of each type of dictionary item and where they are used and information about items that you might be able to see, but not change, see Dictionary Item Configuration

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Why Edit Dictionary Items?

If there has been a change to an existing dictionary item (for example, Family Member has been changed to Relative), or if an existing dictionary item has an error, you can change it.

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Go to the Dictionaries Page

Already there? See How to Edit Dictionary Items

  • Go to Admin > Data > Dictionaries to display the Dictionaries page.

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Why Do Service Lines, Facilities, and Consultants Appear to be Read-Only?

If your TeleTracking IQ® platform is integrated with the classic TransferCenter application, then facilities, service lines, and consultants are configured in he classic TransferCenter application. You cannot add, edit, or delete consultants and service lines in the TeleTracking IQ® platform. You can associate a classic TransferCenter application facility with a service line, but you cannot delete it or make other changes to it. You can add or edit the Additional Information text in a classic TransferCenter application service line. If the TeleTracking IQ® platform is integrated with the Capacity Management Suite® solution, then dictionary items that were created in the Capacity Management Suite® solution cannot be deleted or edited other than to associate facilities with service lines. You can create new facilities and consultants in the TeleTracking IQ® platform. If your TeleTracking IQ® platform is not integrated with either the classic TransferCenter application or the the Capacity Management Suite® solution, then you can add, edit, and delete dictionary items in TeleTracking IQ® platform.

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How to Edit Dictionary Items

  1. On the Dictionaries page, in Select Dictionaries, select a dictionary name to view a list of its items. Administrators for the On-Call Scheduling™ application, select one of the following:
  • Consultant
  • Facility
  • Service Line
  1. To find a particular dictionary item, type at least three consecutive characters that are contained in the item's name in the search field next to the Select Dictionary field.

The dictionary list refreshes to display only the items that contain the characters that you typed.

  1. In the list, select the edit icon () next to the name of the dictionary item to display the Dictionaries - Edit Entry page.
  2. In general, update the fields of the dictionary item as described in Create Dictionary Items. Some additional details follow below.
  3. In Name, change the name of the dictionary item.

    Note:  

    You cannot enter a name that already exists or that was previously deleted. If the following message appears, then you have entered a name that already exists or that was deleted: "Please enter a unique name." Choose a different name.

  4. Complete additional information for the following dictionaries.
  1. Select Save Changes to return to the Dictionaries page.

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