Requirements
The following requirements apply specifically to the Capacity Management Suite® solution if it is cloud-hosted or TeleTracking IQ-enabled:
- Minimum Version of the Capacity Management Suite™ Solution:
- The Capacity Management Suite® solution must be version 2017.03 or later to integrate with the TeleTracking IQ® platform, which includes the TransferCenterIQ™ application, Community Access® Portal, and On-Call Scheduling™ application.
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The Capacity Management Suite® solution version 2021.04 or later is recommended to integrate with new implementations of the TeleTracking IQ® platform, Community Access® Portal, or On-Call Scheduling™ application. This ensures that the project team has the latest deployment tools available.
- SSL — Secure Socket Layer (SSL) is required for cloud-hosted and TeleTracking IQ-enabled (even on-premise and TeleTracking IQ-enabled) Capacity Management suite. Clients must supply a valid SSL certificate. Trusted self-signed or third-party (Verisign) certificates are valid. Test certificates are not considered valid.
- SMTP Paging Service — If the Capacity Management suite is cloud-hosted, SMTP (email) is the only supported paging service.
- Microsoft® Windows Server — Only the following versions of Windows Server are supported:
- Windows Server 2008 R2
- Windows Server 2012
- Windows Server 2012 R2
- Windows Server 2016
- Microsoft® .NET Framework— .NET Framework version 3.5 SP1 and version 4.6.2 are required. Version 4.6.2 is installed automatically during installation or upgrade. Version 3.5 SP1 must be installed manually.
At-a-Glance: What is Supported When the Capacity Management Suite is TeleTracking IQ-Enabled and/or Cloud-Hosted?
| Supported? | Capacity Management™ Suite Deployment Options | |||
|---|---|---|---|---|
| Cloud-Hosted | On-Premise | Cloud-Hosted, TeleTracking IQ Enabled | On-Premise, TeleTracking IQ Enabled | |
| TeleTracking Transporter™, TeleTracking Charge Nurse™, TeleTracking Bedside Nurse™, TeleTracking Patient Flow™, and TeleTracking Executive™ Mobile Apps | Yes | Yes | Yes | Yes |
| SSL | Required | Recommended | Required | Required |
| HL7 | Yes | Yes | Yes | Yes |
|
Integration with TeleTracking RTLS™ solutions |
Yes | Yes | Yes | Yes |
| AssetTracking™ Floor Plan | Yes | Yes | Yes | Yes |
| Integration with third-party staffing systems | No | Yes | No | Yes |
| Census Based Scheduling | No | Yes | No | Yes |
|
Integration with Custom Reporting Solution™ application
|
No | Yes | No | Yes |
|
Integration with the Patient Flow Dashboard™ application
|
No | Yes | No | Yes |
| Integration with on-premise TransferCenterIQ™ application (not on TeleTracking IQ platform) | No | Yes | No | Yes |
| Integration with Clinical Workflow™ suite | Yes | Yes | Yes | Yes |
|
Paging device notifications
|
SMTP (email) paging service only | Yes | SMTP (email) paging service only | Yes |
| Tablet computers | Yes | Yes | Yes | Yes |
| Interactive Voice Response (IVR) system | Yes | Yes | Yes | Yes |
|
iNTERFACEWARE Iguana Database If you started using the Capacity Management suite with version 5.0.1, you can use Microsoft® SQL Server® Express. However, it has a 10 GB limit. Please remove old data from the database to avoid exceeding the limit.
|
Yes | Yes | Yes | Yes |
|
On-Premise Microsoft Active Directory Integration |
If LDAP port is open through firewall and site-to-site VPN is used. | Yes | Yes | Yes |