Cloud-Hosted or TeleTracking IQ-Enabled Capacity Management Suite™ Solution-Specific Requirements

Requirements

The following requirements apply specifically to the Capacity Management Suite® solution if it is cloud-hosted or TeleTracking IQ-enabled:

  • Minimum Version of the Capacity Management Suite™ Solution:
  • The Capacity Management Suite® solution must be version 2017.03 or later to integrate with the TeleTracking IQ® platform, which includes the TransferCenterIQ™ application, Community Access® Portal, and On-Call Scheduling™ application.
  • The Capacity Management Suite® solution version 2021.04 or later is recommended to integrate with new implementations of the TeleTracking IQ® platform, Community Access® Portal, or On-Call Scheduling™ application. This ensures that the project team has the latest deployment tools available.

  • SSL — Secure Socket Layer (SSL) is required for cloud-hosted and TeleTracking IQ-enabled (even on-premise and TeleTracking IQ-enabled) Capacity Management suite. Clients must supply a valid SSL certificate. Trusted self-signed or third-party (Verisign) certificates are valid. Test certificates are not considered valid.
  • SMTP Paging Service — If the Capacity Management suite is cloud-hosted, SMTP (email) is the only supported paging service.
  • Microsoft® Windows Server — Only the following versions of Windows Server are supported:
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Microsoft® .NET Framework— .NET Framework version 3.5 SP1 and version 4.6.2 are required. Version 4.6.2 is installed automatically during installation or upgrade. Version 3.5 SP1 must be installed manually.

At-a-Glance: What is Supported When the Capacity Management Suite is TeleTracking IQ-Enabled and/or Cloud-Hosted?

Supported? Capacity Management™ Suite Deployment Options
Cloud-Hosted On-Premise Cloud-Hosted, TeleTracking IQ Enabled On-Premise, TeleTracking IQ Enabled
TeleTracking Transporter™, TeleTracking Charge Nurse™, TeleTracking Bedside Nurse™, TeleTracking Patient Flow™, and TeleTracking Executive™ Mobile Apps Yes Yes Yes Yes
SSL Required Recommended Required Required
HL7 Yes Yes Yes Yes

Integration with

TeleTracking RTLS™ solutions

Yes Yes Yes Yes
AssetTracking™ Floor Plan Yes Yes Yes Yes
Integration with third-party staffing systems No Yes No Yes
Census Based Scheduling No Yes No Yes

Integration with Custom Reporting Solution™ application

 

No Yes No Yes

Integration with the Patient Flow Dashboard™ application

 

No Yes No Yes
Integration with on-premise TransferCenterIQ™ application (not on TeleTracking IQ platform) No Yes No Yes
Integration with Clinical Workflow™ suite Yes Yes Yes Yes

Paging device notifications

 

SMTP (email) paging service only Yes SMTP (email) paging service only Yes
Tablet computers Yes Yes Yes Yes
Interactive Voice Response (IVR) system Yes Yes Yes Yes

iNTERFACEWARE Iguana Database

If you started using the Capacity Management suite with version 5.0.1, you can use Microsoft® SQL Server® Express. However, it has a 10 GB limit. Please remove old data from the database to avoid exceeding the limit.

 

Yes Yes Yes Yes

On-Premise Microsoft Active Directory Integration

If LDAP port is open through firewall and site-to-site VPN is used. Yes Yes Yes