Ports
On the Capacity Management Suite® solution server.
| Port | Description | Direction | Application |
|---|---|---|---|
| TCP 443 | Active Directory Federated Services Authentication and Application Access | Bidirectional | TeleTracking IQ®
Platform |
| TCP 5671 | Service Bus Connection | Outbound | TeleTracking IQ®
Platform. . |
| TCP 2195 and 2196 | To send notifications to the Apple® Push Notification service. Available through gateway.push.apple.com. Not required for Capacity Management Suite v2018.2.5.3 and later. | Outbound | Mobile apps |
| TCP 5223 | To facilitate communication between the device and Apple Push Notification service servers. Available through gateway.push.apple.com | Bidirectional | Mobile apps |
Public IP Address, SSL Certifications, Whitelisting, and Apple® Push Service
Review the following information with TeleTracking when setting up networking.
| Whitelisting |
To provide optimal performance, TeleTracking recommends excluding the following addresses from firewall restrictions, content filtering, web proxies, SSL encrypt/decrypt, and packet or threat-management inspection.
Email/Website Domains: TeleTracking.app *.TeleTracking.app *.cl-teletracking.com *.auth0.com *.id-teletracking.com (this will allow our engineers to log in when on site, for training, etc...) SynapseIQ.teletracking.com *.intercom.io |
| IP Address Range Used by the Apple® Push Service | The IP address range for the Apple Push Service is subject to change. TeleTracking expects providers to connect by hostname rather than by IP address. The push service uses a load-balancing scheme that yields a different IP address for the same hostname. However, the entire 17.0.0.0/8 address block is assigned to Apple. Therefore, you can specify that range in your firewall rules. |