What Information Appears on the Base Default Referrals List in the Community Access™ Portal

TeleTracking supplies a selection of columns as a base default list view which is not customized to a specific organization's workflow or preferences. You can accept this base default selection of columns, or you can add and delete columns to create a default Referrals list that is customized for your organization. The base default selection of columns for the Referrals list includes the following:

Base Default Referrals Columns

  • Created Date/Time – The date and time that the referral was created or imported to the Cases list from the Referrals list.

  • Patient Name – The patient's name in last name, first name middle initial, suffix format.

  • Gender – The patient's gender appears on a color-coded background. Female appears as F on a pink background. Male appears as M on a blue background. Unknown appears as U on a gray background.

  • Age – The patient's age. The application automatically calculates and displays the patient's age when the date of birth is entered in the case details page.

  • Diagnosis – A medical provider's identification of the patient's condition, disease, or injury from evaluating the symptoms. Multiple diagnoses appear separated by commas in primary, secondary order.

  • Referring Physician – The full name of the physician who requests the transfer for the patient in last name, first name, middle initial, suffix format.

  • Referring Facility – The name of the facility that requests to transfer one of its patients.

  • Destination Facility – The facility that actually admits the patient.

  • ETA – The estimated date and time that the patient is expected to arrive at the destination facility.

  • Admitting Physician – The name of the physician who agrees to admit the patient into the destination facility in last name, first name, middle initial, suffix format.

  • Status – Displays the referral's status (Submitted, In Progress, Cancelled) until the TransferCenterIQ™ application sends the Case Disposition, which then appears.

  • Target Unit– The unit that is preferred for the patient as appears in the destination facility bed request.

  • Assigned Bed – The identifier for the bed assigned to the patient.

  • Patient Status – After a referral has been accepted and a bed request has been made, the patient is in preadmit status. If the value "NA" appears in the column, no data is available from the destination facility because it does not have the Capacity Management Suite® solution.

  • Occupied Bed – The identifier for the bed that is the patient's Home Location in the Capacity Management Suite® solution. If the value "NA" appears in the column, no data is available from the destination facility because it does not have the Capacity Management Suite® solution.

  • Admit Date/Time – The date and time that the patient was admitted to the destination facility. If the value "NA" appears in the column, no data is available from the destination facility because it does not have the Capacity Management Suite® solution.

  • Discharge Date/Time – The date and time that the destination facility discharged the patient. If the value "NA" appears in the column, no data is available from the destination facility because it does not have the Capacity Management Suite® solution.

  • Visit Number – The identifying number for the patient's visit to the destination facility.

Columns that You Can Add to the Base Referrals List in the Community Access™ Portal

You can add any of the following columns to the Referrals list if they do not appear by default. The columns that you add appear on the Referrals list after the default columns. See Add or Remove List Columns.

  • Caller Name – The name of an employee in the referring facility who contacted the health system to request a patient transfer.
  • Caller Phone – The phone number of an employee in the referring facility who contacted the health system to request a patient transfer. The extension appears if it exists in the dictionary.
  • Clinical Notes – Clinical information that is important for the destination facility to know about the patient’s condition.
  • DOB – The date that the patient was born.
  • ISO Type – The name of the type of isolation that the patient requires.
  • Infection Prevention – The answer to the question: "Has the patient (or someone they have been in contact with) travelled outside of the U.S. within the last 21 days?" This field only appears for users in the U.S. A check appears for "Yes." Double dashes (--) appear for "No."
  • Level of Care – The degree of care that the patient requires, such as Critical, Acute, Intermediate.
  • MRN– The medical record number associated with the patient.
  • Preferred Facility – The facility that is preferred for the patient. This may or may not be the facility where the patient actually goes.
  • Redirect Reason – The redirect reason for the preferred facility. If no preferred facility is documented, this column will remain blank.
  • SSN– The social security identifier that is associated with the patient.