Move a Shift

Why Move Shifts?

If a shift should be the same duration, but occur during a different block of time, you can select the entire shift on the Schedule page and move it. You can move an individual shift or one occurrence in a recurring series of shifts.

Example:  

You created a shift for Sydney Greene in the Trauma service line at the Chestnut Hill Health Center. It starts at 8:00 AM and ends at 5:00 PM on Sunday. You learn that the entire shift should be on Monday. You can move the entire shift to Monday, without changing the start and end times.

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Who Can Move a Shift?

The administrator of your TeleTracking IQ® platform assigns people who are responsible for schedules to the role of Service Line Owner. If you have been assigned the Service Line Owner role, you can move shifts. A service line owner can move a shift for any service line, as long as an administrator associated the service line owner's user profile with a facility that is associated with that service line. For example, if you are a service line owner for Cardiology, you can also move shifts for other service lines, such as Obstetrics, as long as those service lines are associated with facilities that your user profile is associated with.

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Are There Any Restrictions?

You can only move shifts for:

  • Facilities that an administrator has associated with your user profile.
  • Service lines that an administrator has associated with those facilities.

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How to Move a Shift

  1. Go to On Call > Schedule to display the Schedule page.
  2. To display the view of the schedule that you want (by day, by week, by month, or for today), select Day, Week, Month, or Today.
  1. Select the left and right arrows to display the exact day, week, or month for which you want to change the shift.

  1. In the Service Line list, select the service line associated with the shift that you want to move. Only service lines for facilities that are associated with your user profile are available to select.
  2. In the Facilities list, select the facilities (for example, ABC Hospital) or group of facilities (for example, Butler County) for which you want to move a shift. Only facilities associated with the chosen service line are available to select.
  1. On the Schedule page, select and hold the shift block, move it to a different time frame on the calendar, and then release.

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