Frequently Asked Questions
Find answers to the most common questions about the U.S. Healthcare COVID-19 Portal.
Below, click a question to expand the answer. Click the question again to collapse the answer.
Pediatric Clarifications
A: For facilities without beds designated specifically for adult or pediatric patients, it is OK to report pediatric capacity as zero up until the point that there is a pediatric patient occupying a bed, then numbers for fields 3c, 4c, 5c, and 6c are asked to be reflective of hospitalized pediatric patients.
A: Please include beds designated for COVID-19 positive pediatric patients in pediatric capacity (fields 3c, 4c, 5c, and 6c).
A: Please include nursery beds designated for babies born to COVID-19 positive mothers in pediatric capacity (fields 3c, 4c, 5c, and 6c).
A: No, unless they are designated for babies born to COVID-19 positive mothers.
Bed Reporting
A: Yes, the beds reported in fields 3a, 3b, and 3c are expected to be adjusted to reflect beds that set-up, staffed and able to be used for a patient within the reporting period. This information is used to both identify potential staffing impacts, and to inform Federal understanding of areas experiencing surges in hospital stress.
A: For capacity fields (fields 3a, 3b, and 3c), please report staffed beds. These include beds that are set-up, staffed and able to be used for a patient within the reporting period. This information is used to both identify potential staffing impacts, and to inform Federal understanding of areas experiencing surges in hospital stress.
A: Please include beds that are set-up, staffed and able to be used for a patient within the reporting period for fields 3a, 3b, and 3c—this includes surge beds that meet the definition.
A: All hospital inpatient beds include beds that are set-up, staffed and able to be used for a patient within the reporting period—this includes surge beds that meet the definition.
A: Bed reporting can and should fluctuate to reflect staffed beds and their operational designation.
ED
A: ED overflow fields 14 and 15 have been made inactive for federal collection and are no longer required for Federal reporting. Please check with your state health department authority to determine whether they still require reporting of these elements. ED overflow patients subsequently admitted would be counted as admissions and hospitalizations once admitted to an inpatient bed.
A: Beds that are not identified as inpatient or ICU beds are not to be included in the various “bed count” data elements (fields 3a, 3b, and 3c). If emergency department “observation” beds are normally considered by your facility to be inpatient beds, then they should be included in your bed counts.
A: ED overflow patients subsequently admitted would be counted as admissions and hospitalizations once admitted to an inpatient bed. ED visits should be counted in fields 19 and 20.
Specialty Bed Types and Facilities
A: Psychiatric beds should only be counted if they are designated for COVID-19 positive patients or are considered part of COVID-19 surge capacity.
A: Hospice beds should only be counted if they are designated for COVID-19 positive patients or are considered part of COVID-19 surge capacity.
A: Facilities that report once weekly must report on Wednesday for compliance purposes. Facilities that report weekly on Wednesdays include: Distinct Part Psych Hospitals; Psychiatric Hospitals; Medicaid Only Psychiatric Hospitals; Rehabilitation Hospitals; and Medicaid Only Rehabilitation Hospitals.
Staffing
A: Each facility should identify staffing shortages based on their facility needs and internal policies for staffing ratios. The use of temporary staff does not count as a staffing shortage if staffing ratios are met according to the facility’s needs and internal policies for staffing ratios.
Inactive Fields
A: Many users have asked about the difference between inactive and optional fields. From a technological standpoint, there is no difference between inactive and optional fields. Users are still able to report all fields exactly the same way. The difference is on the user side for facility and STLT partners. As an example, while users can still input data on inactive fields directly within the TeleTracking portal interface, the inactive fields have been moved to the bottom of the interface. Inactive fields are also being removed from various reports that may reference the fields.
A: If you are reporting directly into TeleTracking, we encourage you to leave the field blank. If you are reporting into a state or other system, please check with your state/jurisdiction to identify if you will be able to leave the fields blank or if you need to enter zeros.
A: The official mortality statistics for the nation are collected by the CDC’s National Center for Health Statistics (NCHS) through the National Vital Statistics System (NVSS) using data from death certificates. Data from death certificates filed at the state and local level are the most comprehensive source of information on mortality and feature counts of COVID-19-related deaths by age, gender, race and Hispanic origin, place of death, and include information on other health conditions and comorbidities involved in these deaths. United States COVID-19 Cases, Deaths, and Laboratory Testing (NAATs) by State, Territory, and Jurisdiction can be found on the CDC COVID Data Tracker.
COVID-19-related mortality data based on death certificate information can be found on the NCHS website. Ad hoc queries of all provisional mortality data, including records for COVID-19-deaths, can be done via CDC WONDER.
A: Inactive fields will remain in the TeleTracking portal at the bottom of the page and will also remain within templates. Jurisdictions will decide if and how their state, tribal, local, or territory data entry systems will reflect changes.
A: All inactive fields remain in the templates.
A: Several questions to understand bed capacity remain in the collection and reflect inpatient and ICU beds (fields 3a-6c).
Influenza
A: Yes. Patients who are co-infected with both laboratory-confirmed COVID-19 AND laboratory-confirmed influenza virus infection should be reflected in both field 9b and field 33.
Field 9b includes both 1) patients with laboratory-confirmed COVID-19 and 2) patients who are co-infected with both laboratory-confirmed COVID-19 AND laboratory-confirmed influenza virus infection.
Field 33 includes both 1) patients with laboratory-confirmed influenza and 2) patients who are co-infected with both laboratory-confirmed COVID-19 AND laboratory-confirmed influenza virus infection.
A: Any patient in overflow, observation, ED, or those patients in ED awaiting orders for an inpatient bed would be counted as admissions and hospitalizations once admitted to an inpatient bed.
A: Field 33 asks facilities to report ‘Total hospitalized patients with laboratory-confirmed influenza virus infection’. These are the current number of patients (adult and pediatric) with laboratory-confirmed influenza virus infection. This is a measure of prevalence, or current patients occupying a hospital bed. However, field 34 asks facilities to report ‘Previous day’s influenza admissions (laboratory-confirmed influenza virus infection)’. These are the number of new patients (adult and pediatric) who were admitted to an inpatient bed on the previous calendar day with laboratory-confirmed influenza virus infection. This is a measure of incidence, or new patients coming into the hospital.
Vaccinations
A: Vaccination fields are optional within the COVID-19 hospital data collection. Please note, submitting vaccination information through this collection does not meet the requirements of CMS rule CMS-1752-F and CMS-1762-F which requires hospital worker vaccination rates to be reported on a regular basis into the National Healthcare Safety Network (NHSN) as a quality measure beginning on October 1, 2021. NHSN has provided additional information and resources on the measures being collected.
A: No, reporting vaccination information in the COVID-19 hospital data collection does not fulfill the requirements of the CMS rule. Per CMS rule CMS-1752-F and CMS-1762-F hospital worker vaccination rates are required to be reported on a regular basis into the National Healthcare Safety Network (NHSN) as a quality measure beginning on October 1, 2021. NHSN has provided additional information and resources on the measures being collected.
A: Boosters can be reflected in field 41. A completed vaccine series is equivalent to being fully vaccinated as defined by the CDC. As of January 16, 2022 this includes 2 doses of Pfizer-BioNTech or Moderna, or 1 dose of Johnson & Johnson’s Janssen.
A: Individuals who have not received any doses of vaccine regardless of reason should be included in field 42.
General
A: Where possible and pending further direction of their state or jurisdiction, hospitals are not expected to report on weekends, however, are requested to report the data elements within 24 hours of the weekend, backdated to the appropriate date. All hospitals are asked to follow the direction of their state and jurisdiction to ensure reporting meets STLT needs.
A: We recognize that some hospitals and STLT partners have made internal definitions that have been used since reporting began. For some, a COVID-19 patient remains a COVID-19 patient for the duration of their stay, regardless of length of stay. For others, a COVID-19 patient stops being a COVID-19 patient after two weeks. For the purposes of reporting, hospitals are asked to please continue to use definitions that they have used for reporting to date. For new hospitals who are starting to report, please defer first to the COVID-19 patient definition used by your hospital system, health care coalition, hospital association, and/or STLT partner. If a definition has not been previously determined, a default definition we suggest is for individuals to be counted as COVID-19 patients until they are no longer symptomatic and are removed from COVID-19 isolation precautions.
A: The reporting template is available on healthdata.gov.