Configure Medical Practice Accounts

What Are Medical Practice Accounts?

Medical practice accounts are organizations that refer patients to larger health systems. These accounts can include several facilities and physicians.

Why Configure Medical Practice Accounts?

Configuring medical practice accounts enhances the workflow for your facility:

  • When users sign in, they select the facilities of a medical practice account that they want to work with. The information on the screen is limited to only the facilities in one medical practice account at a time, which is easier to read and streamlines the work process.
  • Users of the Community Access® Portal can view and select facilities and physicians that are mapped to their medical practice account in the Create Referrals page. The facilities in the Referring Facility list and the physicians in the Referring Physician list are populated from the user's medical practice account. Users can only select appropriate physicians and facilities which reduces errors.
  • You can also configure your medical practice account to allow users to see updates about the progress of patients in the destination facility. This information can include target units, bed assignments, admission times, home location beds, and discharge events. This allows you to know if your patients have been admitted, where they are located, and to plan their post-discharge care in a timely manner.

Who Can Configure Medical Practice Accounts?

Users with the administrator role can manage medical practice accounts.

Note: If you are using a version of Community Access® Portal with the Referring Facility Admin role enabled, the contracted Health System should contact their TeleTracking Commercial Representation or TeleTracking Support for assistance in adding a new Medical Practice Account.

Medical Practice Account Administration Tasks